Shipping Policy


Thank you for shopping with us! This Shipping Policy outlines how we process, deliver, and manage orders placed on our website.

1. Order Processing Time

  • All orders are processed within 7 business days after payment is confirmed.

  • Orders are not shipped on weekends or public holidays.

  • In case of delays due to high volume or unforeseen circumstances, we will notify you via email or phone.

2. Shipping Methods & Delivery Time

We offer multiple shipping options based on your location:

a. Standard Shipping

  • Delivery within 7 business days

  • Available for all domestic locations

b. Express / Priority Shipping

  • Delivery within 7 business days

  • Additional charges may apply

c. International Shipping

  • Delivery time varies based on destination

  • Customs duties, VAT, and import taxes are the customer’s responsibility

3. Shipping Charges

Shipping charges are calculated at checkout based on:

  • Delivery location

  • Weight and size of package

  • Selected shipping method

Free shipping may be available on orders above 5000.

4. Order Tracking

Once your order is shipped:

  • You will receive an email/SMS with tracking details

  • You can track your shipment on the carrier’s website

  • Tracking updates may take 24–48 hours to reflect

5. Delivery Issues

a. Wrong Address

We are not responsible for orders shipped to an incorrect address provided by the customer.
Please double-check your address before finalizing your order.

b. Failed Delivery Attempts

If the delivery partner attempts delivery and no one is available:

  • The package may be re-attempted or sent to a nearby pickup location

  • Additional re-delivery charges may apply

c. Lost or Damaged Packages

If your package is lost or damaged in transit:

  • Contact us immediately at care@nowpureit.com

  • We will coordinate with the shipping partner to resolve the issue

  • Replacement or refund will be offered as per our Cancellation & Return Policy

6. Order Packaging

We ensure safe and secure packaging to protect your items during transit.
Fragile items are packed with extra cushioning.

7. Customs, Duties & Taxes

For international orders:

  • Customs duties, import taxes, and additional charges are not included in the shipping fee

  • These fees are the customer’s responsibility and vary by country

8. Delayed Orders

Delays may occur due to:

  • Weather conditions

  • Carrier-related issues

  • Customs clearance

  • High order volume during festivals or sales
    We will keep you updated in such cases.

9. Contact Us

If you have any questions about our Shipping Policy, please reach out:

Email: care@nowpureit.com

Phone: +91 9560607323

Address: Plot No. 14 Chauhan Patti Delhi – 110094 INDIA